GreeNRG is part of GreenTech, and affiliated with PBE Expert.

See our Privacy Policy below. For any questions, please contact ai.solutions@greenrg.ca

Effective Date: 05/02/2024

Welcome to GreeNRG's Privacy Policy. Protecting your personal data is an honor and responsibility that we take seriously. This policy outlines how GreeNRG may collect, use, and disclose your personal data, as well as how you can exercise your rights regarding your information. If you have questions or concerns, please contact us at ai.solutions@greenrg.ca

By using GreeNRG's websites, apps, or other online services that link to this Privacy Policy ("Sites"), you agree to the terms and conditions of this policy. When we refer to "GreeNRG," "our," "we," or "us," we mean GreeNRG and its affiliates.

Information We Collect

GreeNRG may collect your personal data in the following ways:

• Directly from You: When you interact with our Sites, visit our offices, or communicate with us, we may collect information including:

• Contact details, such as your name, location, email or message content, email address, postal address, telephone number, and social media handle.

• Demographic information, such as your age, gender, and educational or professional background.

• Payment information, such as credit or debit card numbers, if provided.

• Interests, such as your preferences in sustainable energy solutions.

• Communication preferences, language preferences, or other identifiers.

• Automated Technologies: We may collect information when you use our Sites, either directly or through third-party analytics. This includes your IP address, browser type, device identifier, ISP, referring and exit pages, site content interactions, operating system, clickstream data, and location data. This data may be collected through cookies, web beacons, and other tracking technologies, which we use to understand site interaction trends and improve our services.

• From Other Sources: GreeNRG may also receive information about you from third parties, including business partners, advertising agencies, and publicly accessible content. We may combine this with other information we collect, honoring this Privacy Policy when we store and process it.

Use of Your Information

GreeNRG uses your personal data for purposes including:

• Transactions: Performing contracts or transactions entered into with you.

• Services: Providing, activating, managing, and supporting our products and services.

• Communication: Notifying you about changes to our Sites, innovations / products, or services, and communicating with you about events, webinars, and marketing promotions.

• Business Improvement: Operating, evaluating, and improving our business, including personalizing services, assessing promotions, and developing new services.

• Data Analytics: Conducting internal research or analytics for business purposes.

• Compliance: Keeping our Sites safe and secure, complying with legal obligations, and preventing fraudulent activity.

• We may also use your information for other lawful purposes, as notified to you.

Sharing of Your Information

We may share your personal data as follows:

• Within GreeNRG: With our affiliates for the purposes described above.

• With Service Providers: Including administrative, IT, platform hosting, payment, business management, marketing, and analytics services.

• With Partners: Including business partners, sponsors, and advertisers, where relevant to services or events you participate in.

• With Third Parties: In cases of legal compliance, protecting our rights and property, or in corporate transactions like mergers or acquisitions.

Cross-Border Transfers

We may transfer, store, or process your personal data in your region or other countries where GreeNRG or its service providers operate. We take all necessary steps to ensure your data is treated securely and in accordance with this policy.

Retention of Your Information

We retain your data as long as necessary to fulfill the purposes outlined above, or as required by law.

Security

The security, integrity, and confidentiality of your personal data is important to GreeNRG. We store most information about you in computer systems and databases operated by us or our service providers. Some information about you is recorded in paper files that we store securely. We have implemented technical, administrative, and physical security measures that are designed to protect personal data throughout our systems from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.

Links to Third-Party Websites

Our Sites may include links to third-party websites. Please be aware that these websites are subject to their own privacy policies, not this policy.

Children and Students

We do not knowingly collect or disclose information from children under 13 without consent from a parent or guardian. If you would like to review any personal data that we have collected online from your child, request to delete such information, request that there be no further collection or use of your child’s information, or if you have questions about these information practices, you may contact us at ai.solutions@greenrg.ca

Your Rights

You have the right to:

• Access the personal data we have about you;

• Receive an electronic copy of the personal data we have about you;

• Rectify any errors in your personal data;

• Delete your personal data; and

• Restrict or object to how we process personal data about you.

To exercise these rights, contact us at ai.solutions@greenrg.ca. We may need to verify your identity to process your request.

Updates to This Privacy Policy

If we update this policy, we will be posting changes here with the new effective date. We encourage you to review this page for the latest information.